Wounded Veteran Family Care Program
The Wounded Veteran Family Care Program (WVFCP) addresses the needs of families who provide daily, substantial care for severely wounded, ill or injured veterans in their homes. The primary focus of the program is the caregiver and minor children in the home.
Many families come to us after they have spent months or years at a Military Treatment Facility or Veterans Affairs Medical Center providing bed-side care for their loved one. During that time, the caregiver often loses their job and exhausts the family’s life savings to maintain their home and continue providing for other family members. Caregivers often sacrifice their own personal and professional goals to care for their loved one. Some families include veterans who made the transition to civilian life without a diagnosis or treatment for unseen injuries including Traumatic Brain Injury and Post Traumatic Stress Disorder and then experienced a sudden and unexpected loss of ability to work or perform normal daily activities. These families often come to QoLF in crisis-mode after experiencing a sudden loss of income that was preceded by months or years of family dysfunction. Regardless of the nature of the wound or the timing of the effects—the result is the same: a veteran family facing a critical moment in life when their needs are great and resources are the least robust.
Working with Sharon was such a pleasure. She was so kind, helpful and determined. My husband is able to help with things around the home he couldn’t before with the help we received. Thank you so much from the bottom of our hearts!
How We Help
After a family completes a brief enrollment process which includes signing a few forms, providing contact information for their appropriate VA Case Manager, and completing a quick financial snapshot, we assign a QoLF Family Support Coordinator (FSC). The FSC then contacts the family caregiver and begins to develop an understanding of the family’s unique situation. After learning a little about the family, the FSC will ask the question – “What are some of the things that are causing you the most stress and how can we help alleviate that stress?” The responses become our “to-do” list and they vary widely because each family has their own special and unique needs—some may be stressed about unmet needs for minor children, others may desire family counseling, but are unable to afford the copays or do not have the time to research a local provider who accepts their insurance. Others may need emergency financial assistance, home modifications, immediate dental care or funding for a recreational outlet. No need is too great or too small for an FSC to address. The FSC’s first strategy to meet an expressed need is to leverage available resources from government, non-profit and community organizations. The FSC does not simply refer the family to the resource; but instead, reaches out to the resource, describes the family’s situation, ensures a solution is available, and then serves as an ongoing advocate until the solution is delivered. Needs that cannot be resolved through leveraging existing resources are addressed through QoLF’s Unmet Needs Fund. This fund is used to purchase goods and services for a caregiving family after all known in-kind support has been exhausted and normally after a discounted rate has been negotiated with a provider.
Who is eligible to enroll in the Wounded Veteran Family Care Program?
Our program is open to veteran families across the nation and all branches of military service, including National Guard and Reserve forces. To be eligible, the veteran must have a service-connected wound, illness, or injury that has resulted in his/her need of a family caregiver for basic and/or instrumental activities of daily living. Additionally, the veteran must have a Department of Veterans Affairs or Military Service “Wounded Warrior” Program Case Manager with whom we can communicate. Most of the families we work with also have a caregiver who is enrolled in the Department of Veterans Affairs Caregiver Support Program, but this is not a requirement.
What if our family includes a wounded, ill, or injured veteran but the veteran does not require daily caregiving from a family caregiver?
First of all, please accept our sincere appreciation for your family’s service and sacrifice. While your family is not eligible for our WVFCP, there are hundreds of organizations with specific assistance programs specially designed to meet the needs of wounded, ill, or injured veterans and their families. We have provided links to two searchable databases of organizations that offer a variety of assistance. These databases are searchable by a number of different criteria, to include zip code and type of assistance needed. One is administered by Warrior Gateway, a non-profit organization; and the other is the National Resource Directory and administered via a partnership of three Federal Government Agencies, the Departments of Defense, Labor and Veterans Affairs.
If your online search does not result in a good match for your needs, please contact us so we can take a more hands on approach to finding an organization with a program that meets your needs.