Our Leadership

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Mike Zeiders

Foundation President

Mike is the Chairman of Zeiders Enterprises, Inc. a Quality of Life company he began in 1984. Zeiders Enterprises is a human services company developing and implementing programs designed to enhance individual productivity, strengthen readiness and resilience, and address the challenges faced by military service members, veterans, and their families. Zeiders currently employs over 1,000 professionals delivering counseling and education services to military and family members at over 100 locations and military installations worldwide. Mike is also the founder and Chairman of the Zeiders American Dream Theater (The Z) in Virginia Beach. The Z is a professional non-profit theater that provides creative opportunities for gifted artists while encouraging each member of the community to pursue their dreams – no matter what they may be.

Mike has been involved in career and educational programs throughout his professional career. He is the author of the book “Entrepreneurship, The Art of Succeeding in Business”, Past Chairman of the Northern Virginia Workforce Investment Board, and Past President of the Prince William County Public Schools Education Foundation.

Mike graduated with distinction from the U. S. Naval Academy and was the 1975 recipient of the Operations Research Society of America Award. In 1984 he was awarded a Master’s degree in Business Administration from George Mason University. Zeiders Enterprises has been recognized by INC. magazine, the Virginia Chamber of Commerce, and the Prince William County Chamber of Commerce for excellence.

Mike’s proven business skills, vast experience with non-profit organizations, and commitment to making a difference in peoples’ lives provide the Quality of Life Foundation with leadership that will guarantee success, whatever the mission. Mike is dedicated to improving the quality of life of military members and their families and working with young people to instill an appreciation of education and a drive towards entrepreneurship.

Charlotte Zeiders

Charlotte Zeiders

Foundation Secretary

Charlotte Zeiders is a co-founder and Secretary of the Quality of Life Foundation. Charlotte, whose father was a career Navy Chief Petty Officer, has been associated with military families all of her life. Charlotte has had a long career in medical professions beginning with work as an Accredited Medical Records Technician. As she raised her three sons, she attended George Mason University and received her BSN degree in 1990 and then worked for 15 years as a post-partum and nursery nurse. Charlotte is also a Lamaze Certified Childbirth Instructor who very much enjoys helping expectant mothers and couples to prepare for and have a positive birth experience. She donates much of her time volunteering to teach Lamaze classes for women enrolled in the Virginia Beach WIC program as well as in other community settings. Charlotte and her husband Mike live in Virginia Beach, VA, and have three sons and seven grandchildren.

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Chris Cikanovich

Foundation Board Member

Chris Cikanovich has over 30 years of experience in the defense and aerospace business. His span of experience covers all aspects of business, from Marine Systems; Electronic Warfare; Intelligence Systems; Information Security; Systems Integration; Radar Systems and International Programs to Pilot on the F-16 Radar test program. Chris is currently President of CEI Consulting Services, a consulting company focused on guiding corporations in their Marketing and Business Development.

Prior to CEI, Consulting Services, Chris was President – Rolls-Royce Seaworthy Systems, Inc. His other corporate positions include Vice President for Government Programs at Schlumberger’s Information Technology group as well as holding management positions in several organizations of Lockheed Martin. In addition to several domestic assignments, he held the position of Vice President for Lockheed Martin in Taiwan.

Chris started his own company specializing in providing support services to major corporations for fleet vehicles. The company was sold when he was recalled to Active Duty for Desert Storm. Chris was a Naval Officer and Navy Pilot flying tactical aircraft from the decks of aircraft carriers.

Chris is a commercial pilot, avid sailor, skier and all around outdoorsman. He graduated from the US Naval Academy with a Bachelor of Science degree in 1975. His post graduate studies are in Aeronautics and International Business. Chris’ enthusiasm, business acumen and love of country allow him to provide insight on many issues that are vital to improving the success of our foundation.

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Jean Hand

Foundation Board Member

Ms. Jean Hand, retired from Zeiders Enterprises as Senior Vice President in April 2012. Her 27 years of service with Zeiders included managing and administering federal contracts. She provided day-to-day executive oversight and worked with division directors and contract managers to ensure quality, timely service delivery. Her contract experience focused on military family support programs, and she interfaced with Contracting Officers and Contracting Officer Representatives to implement contract awards and modifications. Ms. Hand’s professional knowledge of the military and their family needs is enhanced by the fact that she was a Navy family member and is the spouse of a retired Navy officer. She holds a Bachelor of Business Administration degree from Corpus Christi State University. Ms. Hand relocated to Fort Collins, Colorado where she is enjoying an active retirement that includes activities with her four grandsons and serving as a QOLF board member.

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Bill Metzdorf

Foundation Board Member

Bill Metzdorf retired from the Army National Guard after serving for more than 20 years as a Brigade Chaplain in the Maryland and California National Guard. He served on the Search and Recovery mission at the Pentagon crash site following the terrorist attack on September 11, 2001 where he ministered to soldiers and other support personnel. He was the Senior Chaplain for Operation Noble Eagle III, a Homeland Security mission headquartered at Fort Sam Houston in San Antonio, TX. His last active duty assignment was as director of the Prevention and Relationship Enhancement Program, a marriage enrichment program for redeploying soldiers and their spouses, for the CAARNG where he also provided pastoral care for soldiers of the 40th IBCT in medical hold companies throughout the United States. He is a Licensed Clinical Marriage & Family Therapist and completed training at the VA’s National Training Center for PTSD in Menlo Park, CA.

Bill served in senior leadership positions of several non-profit organizations. As the Executive Director of Toussaint Youth Villages in San Diego, CA, he was responsible for all development and operational concerns involved in the creation of a $100 million dollar 600 acre ranch dedicated to providing housing, educational opportunities, and socialization activities for at-risk/foster youth. He also served as the Executive Director of St. Paul’s Retirement Homes Foundation in San Diego. In 2000, he was selected as one of 50 People to Watch by San Diego Magazine.

Bill’s experience as a therapist, chaplain and fundraising executive, combined with his total commitment to serving the needs of soldiers and their families, bring unique skills to support the mission of the Quality of Life Foundation

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Kim Munoz

Foundation Board Member

Kim Munoz has years of experience in providing exceptional Military Family Support. As the spouse of an Army Colonel, Kim has partnered with her husband over the last 10 years to improve family support and programs for thousands of military families through policy changes, volunteer training, referral networking, fund raising and capital improvement projects. Her most recent initiative was the 40th Infantry Brigade Combat Team Family Support Center Project. Working with the National Guard Association of California, other non-profits, the California Legislature, and corporate sponsors, Kim coordinated the funding and equipping of 9 Family Centers across California.

Kim has a background in Business Operations and Management from a 13-year career with the Federal Reserve Bank of Kansas City where she was responsible for multi-million dollar operating budgets, staff development, customer relations, electronic payments systems, software testing and acceptance, operational audits and training. Kim has a Bachelor of Arts in Business Administration from the University of Missouri – Kansas City.

Kim has a strong drive to give back to the families who have given their all and whose lives have been irrevocably changed as they have supported our nation. Kim’s business skills, fund raising experience, creativity, knowledge of military programs, and commitment are qualities that made her an excellent asset to the Quality of Life Foundation. Following her six years in the Executive Director position, Kim continues to play a vital role as a board member.

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Brian Shaw

Foundation Board Member

Brian brings one additional set of experiences to his role as a QOLF Board Member, and has experience as a wounded veteran himself.

After ejecting from an F-14 aircraft and not achieving parachute deployment, he broke 28 bones including his skull. He had multiple compound fractures, a paralyzed arm, punctured lungs, and a host of other injuries. After spending a year in the Naval hospital and enduring 10 major surgeries and many follow-on operations and therapy, Brian was able to restart his life.  In follow-on treatments for his many injuries, he requested experimental surgery to regain use of his left arm, and Balboa Naval Hospital in San Diego successfully performed a series of advanced surgeries and procedures to give him back full use of his paralyzed hand and arm.

Brian keenly recognizes the critical needs fulfilled by the Foundation’s Wounded Veteran Family Care Program. Brian’s professional and personal life experiences greatly enhance his participation as a Board Member for the Quality of Life Foundation.

From Our Community Nationwide

"I’d love to have you involved with all my clients/families – but that’s being selfish. I appreciate what you do!"

VA Case Manager

"QoLF really goes the extra mile to help and I am very impressed with the organization."

Case Manager

“Every issue that I brought to you and the organization you all found an avenue to deal with it wonderfully.”

Caregiver of a Wounded Veteran

"You guys are doing an excellent job and I am so grateful to be able to work with this foundation."

VA Case Manager

"The service that this organization provides has been invaluable to wounded warriors and their families."

Teaming Organization

“I don’t know how, but you made things move and it seems all our prayers were answered in a single day.”

Caregiver of a Wounded Veteran

The service that this organization provides has been invaluable to wounded warriors and their families.

Teaming Organization

"I absolutely loved working with QoLF…anytime we had a problem You were able to make sure to find ways to help us out. We are now pretty well sustained without too many issues, thanks to the help we received."

Caregiver of a Wounded Veteran