Our Leadership


Mike Zeiders

Foundation President

Mike is also the Chairman of Zeiders Enterprises, Inc. a Quality of Life company he began in 1984. Zeiders Enterprises is a human services company developing and implementing programs designed to enhance individual productivity, strengthen readiness and resilience and address the challenges faced by military Service members, veterans and their families. Zeiders currently employs over 1,300 professionals delivering counseling and education services to millions of military and family members at over 100 locations and military installations worldwide. Mike graduated with distinction from the U. S. Naval Academy and was the 1975 recipient of the Operations Research Society of America Award. In 1984 he was awarded a Master’s degree in Business Administration from George Mason University. Zeiders Enterprises has been recognized by INC. magazine, the Virginia Chamber of Commerce, and the Prince William County Chamber of Commerce for excellence.
Mike has been involved in educational programs throughout his professional career. He is the author of the book Entrepreneurship, The Art of Succeeding in Business, which is used in high school and adult education programs. He is also the Chairman of the Northern Virginia Workforce Investment Board and is Past President of the Prince William County Public Schools Education Foundation.
Mike’s proven business skills, vast experience with non-profit organizations, and commitment to making a difference in peoples’ lives provides the Quality of Life Foundation with leadership that will guarantee success, whatever the mission. Mike is dedicated to improving the quality of lives of military members and their families and working with young people to instill an appreciation of education and a drive towards entrepreneurship.

Charlotte Zeiders

Charlotte Zeiders

Foundation Secretary

Charlotte Zeiders is a co-founder and Secretary of the Quality of Life Foundation. Charlotte, whose father was a career Navy Chief Petty Officer, has been associated with military families all of her life. Charlotte has had a long career in medical professions beginning with work as an Accredited Medical Records Technician. As she raised her three sons, she attended George Mason University and received her BSN degree in 1990 and then worked for 15 years as a post-partum and nursery nurse. Charlotte is also a Lamaze Certified Childbirth Instructor who very much enjoys helping expectant mothers and couples to prepare for and have a positive birth experience. She donates much of her time volunteering to teach Lamaze classes for women enrolled in the Virginia Beach WIC program as well as in other community settings. Charlotte and her husband Mike live in Virginia Beach, VA and have three sons and four grandchildren.


Chris Cikanovich

Foundation Board Member

Chris Cikanovich has over 30 years of experience in the defense and aerospace business. His span of experience covers all aspects of business, from Marine Systems; Electronic Warfare; Intelligence Systems; Information Security; Systems Integration; Radar Systems and International Programs to Pilot on the F-16 Radar test program. Chris is currently President of CEI Consulting Services, a consulting company focused on guiding corporations in their Marketing and Business Development.

Prior to CEI, Consulting Services, Chris was President – Rolls-Royce Seaworthy Systems, Inc. His other corporate positions include Vice President for Government Programs at Schlumberger’s Information Technology group as well as holding management positions in several organizations of Lockheed Martin. In addition to several domestic assignments, he held the position of Vice President for Lockheed Martin in Taiwan.

Chris started his own company specializing in providing support services to major corporations for fleet vehicles. The company was sold when he was recalled to Active Duty for Desert Storm. Chris was a Naval Officer and Navy Pilot flying tactical aircraft from the decks of aircraft carriers.

Chris is a commercial pilot, avid sailor, skier and all around outdoorsman. He graduated from the US Naval Academy with a Bachelor of Science degree in 1975. His post graduate studies are in Aeronautics and International Business. Chris’ enthusiasm, business acumen and love of country allow him to provide insight on many issues that are vital to improving the success of our foundation.


Jean Hand

Foundation Board Member

Ms. Jean Hand, retired from Zeiders Enterprises as Senior Vice President in April 2012. Her 27 years of service with Zeiders included managing and administering federal contracts. She provided day-to-day executive oversight and worked with division directors and contract managers to ensure quality, timely service delivery. Her contract experience focused on military family support programs, and she interfaced with Contracting Officers and Contracting Officer Representatives to implement contract awards and modifications. Ms. Hand’s professional knowledge of the military and their family needs is enhanced by the fact that she was a Navy family member and is the spouse of a retired Navy officer. She holds a Bachelor of Business Administration degree from Corpus Christi State University. Ms. Hand relocated to Fort Collins, Colorado where she is enjoying an active retirement that includes activities with her four grandsons and serving as a QOLF board member.


Bill Metzdorf

Foundation Board Member

Bill Metzdorf retired from the Army National Guard after serving for more than 20 years as a Brigade Chaplain in the Maryland and California National Guard. He served on the Search and Recovery mission at the Pentagon crash site following the terrorist attack on September 11, 2001 where he ministered to soldiers and other support personnel. He was the Senior Chaplain for Operation Noble Eagle III, a Homeland Security mission headquartered at Fort Sam Houston in San Antonio, TX. His last active duty assignment was as director of the Prevention and Relationship Enhancement Program, a marriage enrichment program for redeploying soldiers and their spouses, for the CAARNG where he also provided pastoral care for soldiers of the 40th IBCT in medical hold companies throughout the United States. He is a Licensed Clinical Marriage & Family Therapist and completed training at the VA’s National Training Center for PTSD in Menlo Park, CA.

Bill served in senior leadership positions of several non-profit organizations. As the Executive Director of Toussaint Youth Villages in San Diego, CA, he was responsible for all development and operational concerns involved in the creation of a $100 million dollar 600 acre ranch dedicated to providing housing, educational opportunities, and socialization activities for at-risk/foster youth. He also served as the Executive Director of St. Paul’s Retirement Homes Foundation in San Diego. In 2000, he was selected as one of 50 People to Watch by San Diego Magazine.

Bill’s experience as a therapist, chaplain and fundraising executive, combined with his total commitment to serving the needs of soldiers and their families, bring unique skills to support the mission of the Quality of Life Foundation


Kim Munoz

Foundation Board Member

Kim Munoz has years of experience in providing exceptional Military Family Support. As the spouse of an Army Colonel, Kim has partnered with her husband over the last 10 years to improve family support and programs for thousands of military families through policy changes, volunteer training, referral networking, fund raising and capital improvement projects. Her most recent initiative was the 40th Infantry Brigade Combat Team Family Support Center Project. Working with the National Guard Association of California, other non-profits, the California Legislature, and corporate sponsors, Kim coordinated the funding and equipping of 9 Family Centers across California.

Kim has a background in Business Operations and Management from a 13-year career with the Federal Reserve Bank of Kansas City where she was responsible for multi-million dollar operating budgets, staff development, customer relations, electronic payments systems, software testing and acceptance, operational audits and training. Kim has a Bachelor of Arts in Business Administration from the University of Missouri – Kansas City.

Kim has a strong drive to give back to the families who have given their all and whose lives have been irrevocably changed as they have supported our nation. Kim’s business skills, fund raising experience, creativity, knowledge of military programs, and commitment are qualities that made her an excellent asset to the Quality of Life Foundation. Following her six years in the Executive Director position, Kim continues to play a vital role as a board member.


Brian Shaw

Foundation Board Member

Brian Shaw enjoyed successful careers in both the United States Navy and the Department of Defense (DoD). Graduating with an engineering degree from the US Naval Academy, the first part of his career was piloting shore and carrier-based fighters.

Moving into technical research, development, test and evaluation, Brian managed a range of Naval technical development programs including the installation of the Navy’s undersea Vertical Launched Tomahawk Program aboard all Navy attack submarines, dramatically advancing fleet capabilities. He also managed the development of the Submarine High Data Rate program increasing the submarine satellite communications throughput by over a hundred fold.

The next phase of his career was spent working in the Joint defense community enhancing the development and capabilities of existing war fighting systems. He received special commendation from the Chief of Naval Operations during this tour for conducting the “Navy’s Next Big Thing” study focusing on discovering “game changers” to elegantly allow this country to dramatically improve military system performance while controlling cost, schedule, and risk.

Brian brings one additional set of experiences to his role as a QOLF Board Member – his experience as a wounded veteran himself. After ejecting from an F-14 aircraft and not achieving parachute deployment, he broke 28 bones including his skull. He had multiple compound fractures, a paralyzed arm, punctured lungs, and a host of other injuries. After spending a year in the hospital and enduring many follow-on operations and therapy, Brian was able to restart his life. He keenly recognizes the critical needs fulfilled by the Foundation’s Wounded Veteran Family Care Program. Brian’s professional and personal life experiences greatly enhance his participation as a Board Member for the Quality of Life Foundation.


Elizabeth Chisolm

Executive Director

Elizabeth Chisolm is the spouse of a 32-year Army veteran and has a unique perspective on the challenges and issues faced by military families. She brings her personal experience along with over 15 years of experience in the not-for-profit sector to the Foundation.

Mrs. Chisolm most recently was the director of donor engagement for the PenFed Foundation. In this capacity, she solicited major donor, corporate and private gifts. Previously, Elizabeth was the executive director and CEO of a regional affiliate for Big Brothers Big Sisters of America. In that capacity, she was responsible for stabilizing and growing the organization to become a regional player in providing services to youth and families in need. Having been responsible for the overall coordination of programs and services in addition to the development and implementation of the corporate, individual and annual fundraising campaigns, she brings extensive experience in creating dynamic and collaborative relationships to promote the mission of the Quality of Life Foundation. Mrs. Chisolm has a degree from Columbia University in New York and lives in Gainesville with her husband and two daughters.


Jen Tullis

Deputy Director

Jennifer Tullis has a deep background in managing military family programs at both the battalion and regimental level, while working for the United States Marine Corps, in Warrior Care programs. She has a great deal of expertise dealing with DOD and VA benefits and has enjoyed assisting service members, veterans and military spouses in benevolent and case management roles. As a Recovery Care Coordinator and former caregiver, she assisted wounded, ill, and injured Marines and Sailors recover from their injuries and successfully transition to the private sector.

Jennifer is a Gold Star Wife and has spent over a decade comforting those who have experienced a life-altering tragedy. Her loyalty and compassion for people is unsurpassed and she continues to support several benevolent organizations, who share her empathy toward people.

She holds a degree in Early Childhood Development and is raising two daughters in the lovely state of Virginia. Jennifer enjoys the outdoors, hiking and kayaking. The family also enjoys their three Labrador retrievers.

From Our Community Nationwide

“I don’t know how, but you made things move and it seems all our prayers were answered in a single day.”

Caregiver of a Wounded Veteran

“Every issue that I brought to you and the organization you all found an avenue to deal with it wonderfully.”

Caregiver of a Wounded Veteran

The service that this organization provides has been invaluable to wounded warriors and their families.

Teaming Organization

"You guys are doing an excellent job and I am so grateful to be able to work with this foundation."

VA Case Manager

"The service that this organization provides has been invaluable to wounded warriors and their families."

Teaming Organization

"I absolutely loved working with QoLF…anytime we had a problem You were able to make sure to find ways to help us out. We are now pretty well sustained without too many issues, thanks to the help we received."

Caregiver of a Wounded Veteran